The UK’s leading claims practice for the sector

Handling claims for 50% of the top 30 UK retailers, we are the UK’s most trusted insurance legal advisor to the retail sector. Providing a market-leading approach to retail claims handling, our single-source, cross class claims and litigation solution is aligned to and focussed on supporting our clients’ strategic priorities, both now and in the future. We drive efficiencies through simple processes, technical quality and enhanced data capture to best protect financial and reputational interests.

Keoghs dominant market share gives us unique insight to aid retailers’ risk management. Such a rich data set offers unparalleled claims and risk analysis, allowing us to identify behavioural, demographic and emerging trends. This insight underpins our claims strategies to optimise results.

We understand how retailers operate and offer fresh ideas, to both support and challenge them through difficult and changing market conditions, whilst reducing indemnity spend, enhancing the customer and employee experience and always protecting brand.

Key Contacts

Related Insights


Alan McRae v Screwfix and Royal Mail: Keoghs’ client succeeds in first reported decision on abandonment and QOCS in Scotland

Morrisons’ £3.5 million fine a “warning to all employers’

Other Areas of Expertise


Claims Technology Solutions

Disrupting claims management with innovation & technology


The service you deliver is integral to the success of your business. With the right technology, we can help you to heighten your customer experience, improve underwriting performance, and streamline processes.