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Leisure & Hospitality

Uniting claims handling pedigree and experience for the best possible service

With more than 200 years of combined experience, our experts deal with a full range of liabilities for all types of leisure and hospitality businesses, including hotels, gyms, holiday parks, bars, and restaurants. A recognised leader throughout the industry, we have been tried in every claims arena, setting important precedents, heading a landmark dancefloor slip case, and handling several go-to Court of Appeal cases, which are regularly quoted to repudiate claims.

Our sector specialists act for many well-known operators running venues across the UK, while our regulatory team handles serious and fatal events from the outset, dealing with all types of investigations, from HSE to the environment agency.

As an important voice for the industry, sector lead, David Scott, is an Executive Committee Member of the Leisure Expert Panel, helping guide the industry in reducing the risk of injury and promoting consistency in operations and regulation.

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Claims Technology Solutions

Disrupting claims management with innovation & technology


The service you deliver is integral to the success of your business. With the right technology, we can help you to heighten your customer experience, improve underwriting performance, and streamline processes.